[richammond]

To resolve this issue, manually copy the .dbx files that store your Outlook Express mail to a location that the new user account can gain access to, log on to the new user account, and then import the .dbx files to Outlook Express:
1. Back up the .dbx files from the original Windows profile:
a. Use an account that is associated with the original user profile to log on to Windows.
b. Copy the following folder to either a network share or to a central location (where drive is the drive on which Windows is installed and user_name is the user account that is associated with the original user profile):
drive\Documents and Settings\user_name\Local Settings\Application Data\Identities
NOTE: There may be several subfolders under the Identities folder with names that are similar to {9EFEBDEA-CE00-4DD7-A4D6-CDB85C3EEDBF}. Each subfolder may contain the subfolders Microsoft\Outlook Express.
2. Import the .dbx files to Outlook Express:
a. Log on to the new user account that is associated with the backup of the original Windows profile, and then start Outlook Express.
b. On the File menu, point to Import, and then click Messages.
c. In the Select an e-mail program to import from box, click either Microsoft Outlook Express 5 or Microsoft Outlook Express 6 as applicable, and then click Next.
d. Click either Import mail from an OE5 store directory or Import mail from an OE6 store directory as applicable, and then click OK.
e. Click Browse, and then click the Identities folder that you copied to a central location in step 1.
f. Open the first subfolder in the Identities folder, and then click the Microsoft\Outlook Express folder.
g. Click OK, and then click Next.
h. Click All folders, click Next, and then click Finish.

If the Identities folder contains more than one subfolder, repeat steps 2.b through 2.h until all of the .dbx files are imported.

[shinningstar]

Well, thanks for the help. How about late incoming messages? Any solutions?

[Ricardo]

Thanks for the information.

Here's a newbie question: I'm curious - Do you think that this issue would have been taken care of in Service Pack 3 by any chance?

[tropicalk]

Thank you for providing these detailed instructions for us to follow. It will come in handy.

[rumen]

Thank you for the valuable info you have here, I will keep this in mind.

[readme]

Nice.
This could be cause by email scanning function of McAfee VirusScan. The e-mail scanning features of the VirusScan program may cause the Inbox database file to be corrupted.

[willyable]

Good info, I had been googling this for days and still hadn't found anything that explained it as well as you did.